Policies

We are pleased that you have chosen to take part in Grape and Grain Tasting's Tours. Your touring experience should be remembered as a wonderful day. The following agreement is to help promote a safer and more enjoyable public wine tour experience for you, other passengers and the guides for Grape & Grain. By purchasing seats for yourself and/or other passengers, you are taking full responsibility for all those signed up under your name.

Passengers and Grape & Grain Tasting agree to the following:

• No alcohol or other intoxicants are allowed in the vehicle prior to the first winery visit. Passengers may not drink any alcohol in the vehicle(s) while on the tour. 
• Grape & Grain Tasting representative/chauffeur and each individual Winery reserves the right to refuse service to any passenger for any type of misconduct or inebriation either in the vehicle, in a public place, or on private property while on a Grape & Grain Tasting Public Wine Tour. In the event that a passenger(s) is refused service in the middle of the tour, he/she will need to come back to the vehicle and rest, or if bad enough, a discussion with other party members on finding a ride back for the individual(s) who can no longer continue the tour. If we are able to, and need to being in another vehicle to assist, a $50 charge will be applied.
• No smoking is allowed in the vehicle.
• The representative/chauffeur from Grape & Grain Tasting has the permission and right to inspect all packages accordingly. Following inspection, all packages can be placed by the chauffeur into a storage space in the vehicle.
• Each passenger must provide a phone or cell-phone contact number in case of violation or emergency.
• Only those registered as passengers and paid in full in advance via credit card are allowed transportation in the vehicle.
• Any unusual spill, soiling or damage to the vehicle caused by the passenger will result in a $250 clean-up fee being charged directly to the responsible individuals credit card.
• Grape & Grain Tasting reserves the right to make any change necessary to the wineries, the order of the tour and vehicles scheduled for the tour. Note that scheduled pick up and drop off times may vary unavoidably depending upon road conditions or traffic.
• All lunch and/or food reservations need to be made at least 7-days prior to tour. We will do this for you unless other wise discussed.

Passenger minimum must be met in order for the tour to run – if the tour is cancelled, you will be notified the Thursday prior to the trip.

These terms and conditions are to the Agreement between the passenger, the credit card holder and/or the person ordering, each of whom is or may be named on the reservation form, (collectively Customer), and Grape and Grain Tasting. The Agreement, when executed and received by Grape & Grain Tasting, supersedes all other agreements or understanding, either verbal or in writing.

Customer acknowledges that Grape & Grain Tasting may record any telephone call between them for purposes of quality assurance and verbal confirmation of all requests for services and consents to such recording.

Customer represents to be at least 21 years of age and legally capable of entering into this contract under Texas Law.

Payments: All reservations are to be paid in full by tour date. Deposits are required up front to book.

Cancellations: All reservations become 100% non-refundable 7 days prior to tour. After 7 days, any deposits will be non-refundable.

Grape & Grain Tasting will not be responsible for delays due to traffic conditions, accidents, or any other causes beyond its control.

Grape & Grain Tasting shall not be liable for any direct, indirect, incidental, special, or consequential damages of any kind whatsoever including, without limitation, attorneys fees and lost income or funds in any way due to, resulting from, or arising in connection with the service provided; including its contract and any contract assessed through our office, use of that agreement, and/or display or performance of any agreement, regardless of any negligence by any party.